In an interview with Authority Magazine’s Karen Mangia, Founder and CEO of Kingmakers, Malika Jacobs, gives some insight into what she expects the future of work to look like.


“The Kingmakers team regularly talks about the future of work and what it means to be a tool in one subset of culture development in this broad, all-encompassing topic.


Due to the nature of our work, we’ve had the opportunity to hear about the experiences of hundreds of dedicated team leaders and engagement professionals. We’ve learned about what it means to work with people through this monumental time.


Like so many, leaders are also learning, shifting, and developing new practices to best care for employees in real-time as expectations quickly evolve.” – Malika

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What are your “Top 5 Trends To Track In the Future of Work?”


– Karen Mangia


1. Virtual Work (whether fully remote or hybrid) in the corporate sector is here to stay.


This trend will become more dominant because virtual work grants access to a global talent pool and compliments the employee preferences for flexible work.


2. Perks are not the same as employee care.


Employee care is an intentional combination of culture and policies that support employees’ pursuit of wellbeing both in and out of the workplace. Employees are now looking for a sense of belonging, the feeling of being valued, and flexibility for life outside of work.


3. Trust that your employees know what they need the most.


Micromanagement kills trust — from how employees fit work into their lives to how the work gets done. When you give people the freedom to make the right decisions around working location, hours, and process, you develop trust, increase productivity, open the door to innovation, and ultimately create a culture of care.


4. Company culture and values need to be demonstrated from the top.


Inclusivity, best practices, and core beliefs must be exercised, seen, and accounted for at the highest level of leadership for all levels of an organization to feel it. I often think that the worst behavior the leader is willing to tolerate speaks volumes about the company culture. Leaders will continue to be held accountable for setting the boundaries of desired and undesired behavior and practices at work.


5. Play will continue to be a powerful tool for team development.


Kingmakers has been privileged to see how board games can infuse play into the workplace in a meaningful way. Play allows us to see a different side of our colleagues. It fosters a sense of belonging by providing opportunities to gain familiarity and trust with one another. Plus, board games are a low-stakes, overall accessible, and often nostalgic way to participate in joy. Teams that play together work well together.

In the ongoing story of the Great Resignation, no one is better equipped to talk about trends in the workplace than someone who both works in talent recruitment and personally shifted workplaces in the last few months.


Jen Myers is an Operations Manager in Recruitment Process Outsourcing at DZConneX, a leader in talent and project management solutions. 


In this 3 part series, Jen talks with Kingmakers about trends in the workplace (boundaries, anyone?), how awkward it is to sit in front of a screen with no agenda, and the importance of play!


Listen below for Part 1!

Our 3 Takeaways


1. The Great Resignation is real – and it’s a buyers market with employees holding the power!


The pandemic gave employees a chance to acknowledge how work sits in their lives, leading them to shifting their priorities. For a lot of people, that meant finding new jobs or whole new careers that better fit their goals and values.



2. The way we worked before was not sustainable and it’s time to set (and keep) healthy boundaries.


Oh no, working from home has made it really easy for people to never really shut off work. Anyone else take a peek at Slack in the wee hours of the night? As we learn what working remotely means, the time is now for team leaders and employees alike to set boundaries and stick to them.


Ash at Kingmakers deleted Slack from their phone and immediately felt a shift their ability to balance life and work. You can too!



3. Want to attract and retain great talent? You have to have a great company culture.


Great company taglines may attract talent, but how do you make sure your people feel it every day? It might be worth taking a look at your policies, procedures, and general company habits to make sure the words aren’t just fluff.


S/O to DXConneX for bringing their tagline to life. “We do what we say” and meaning it sounds like a pretty great way to feel about your company.