5 Technical Tips for Leading a Team Bonding on Zoom
Clarissa | 14 October 2020
Ask participants to come prepared
I highly recommend asking participants to use a computer (as opposed to a phone or tablet) whenever possible. The desktop version of Zoom includes way more features and is easier to use and engage with. At Kingmakers we always ask our participants to update Zoom to the latest version before any event so we know they will have access to all the features we will be utilizing. A camera is a must for most events. The experience will be more fun when everyone can see each other and can interact face-to face. Make sure participants have set aside time to engage with your event and won’t be distracted by everyday life.
Know the features
Zoom is incredibly feature rich and new abilities are added almost weekly! Some get turned on automatically and others you will have to turn on in settings. It’s important to be up to date on what Zoom can do so you can best adapt your experience to the virtual space. Breakout Rooms, Whiteboard, Screen Share, Picture Messages, and Annotation are just some of the many features we use at Kingmakers.
Be a teacher
Not all attendees will be as well versed in Zoom as you are. Take the time to guide participants through each feature you utilize. Communicate about how to use chat, gallery view, hot keys, etc. as you use each function so nobody gets left behind in the experience. Different devices and platforms are slightly different so do some research so you can be prepared to guide everyone equally.
Be prepared to troubleshoot
Technical issues are a fact of life on Zoom. If someone is experiencing audio issues they can often be solved with a headset (or headphones with a mic). If they don’t have a headset available, Zoom has a feature that allows them to call in for their audio while still using their computer as their main device. Visual issues are harder to solve, but make sure they are not using their camera in a different application and if that doesn’t work have them leave the Zoom meeting and come back in. At Kingmakers our Tech Guides will pull individuals to a separate Breakout Room to work with them one-on-one to solve their technical problems. If all else fails, you have to be ready to adapt and have ways that participants can enjoy the experience without either audio or video.
Don’t be afraid to use Breakout Rooms
Activities can get a little chaotic in Zoom once more than a dozen participants join. Breakout rooms are a great way to break up into smaller groups for a more intimate experience where each attendee gets a chance to participate. Experiment with mixing up groups midway through or doing some smaller and some larger group activities.
BONUS TIP: Put one person in charge of all things technical and nothing else. It’s a huge job and it can be overwhelming to manage hosting an event AND managing the technical logistics at the same time.